Contact Us

Have a question, feedback, or need assistance with your order? We are here to help! At Fezoon, we strive to provide the best shopping experience and excellent customer support across the Kingdom of Saudi Arabia.

Feel free to reach out to us through any of the channels below, or use the contact form to send us a direct message.

📌 Quick Contact Channels

💬 WhatsApp Support (Recommended)

For the fastest response, chat with us directly on WhatsApp.

• WhatsApp: +966 561839621
• Available: 9:00 AM – 9:00 PM (Saturday – Thursday)

📧 Email Support

For order inquiries, bulk purchases, business proposals, or complaints.

• Email: support@fezoon.com
• We aim to respond to all emails within 24 hours (excluding Fridays).

📍 Our Office Address

If you wish to visit us or send official mail, here is our location:

• Company Name: Fezoon E-Commerce
• Address: King Abdulaziz Road, Al Khobar, Kingdom of Saudi Arabia]
• Country: Saudi Arabia

✍️ Send Us a Message

(You can integrate a contact form here on your website using Elementor or a Contact Form plugin with the following fields)

• Full Name: [ Your Name ]
• Email Address: [ Your Email ]
• Order ID : [ #12345 ]
• Subject: [ Query / Return / Complaint / Other ]
• Message: [ Write your message here... ]

👉 [ Submit Button ]

Please Note: Our customer support team is offline on Fridays and during major Saudi public holidays (Eid Al-Fitr, Eid Al-Adha, and Saudi National Day). If you message us during these times, we will get back to you on the next business day. Thank you for your patience!